Privacy Policy

Privacy Policy

Effective Date: November 22, 2023

Welcome to Prague Day Tours Ltd (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your choices regarding the collection and use of your data.

Information We Collect

Personal Information

  1. Contact Information: When you book a day tour with us, we may collect your name, email address, phone number, and other contact details to facilitate communication and provide tour-related information.
  2. Payment Information: If you make a reservation, we may collect payment information, such as credit card details, to process your booking securely.

Booking Information

  1. Tour Preferences: We may collect information about your tour preferences, including the type of tour, date, and any special requests you may have.
  2. Guest Information: If you book on behalf of others, we may collect their names and contact information to ensure a smooth check-in process.

Usage Information

  1. Device and Usage Data: We may collect information about your device and how you interact with our website, such as IP address, browser type, and pages visited. This helps us improve our services and website functionality.

How We Use Your Information

  1. Booking and Communication: We use your personal information to process bookings, send confirmation details, and communicate with you about your tour.
  2. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues you may encounter during your tour.
  3. Marketing: With your consent, we may send you promotional materials and updates about our services. You can opt-out at any time.
  4. Improving Our Services: We analyze usage data to enhance our website, tailor our offerings to customer preferences, and improve the overall customer experience.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as set forth in this Privacy Policy or when required by law.

Your Choices

You can review and update your personal information by contacting us. You may also opt-out of receiving marketing communications at any time.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@praguedaytours.com